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FAQs – Radio Rental

Is Radio Waves the right company for me?

Do you have other accessories available outside those in the rental kit?

Do you offer insurance on your rental equipment?

Is there a charge if I lose or don’t return rental equipment?

How do I place an order?

How am I billed?

How do I set up an account?

How do I get in touch with the Rentals team at Radio Waves?

For customers with corporate accounts, we can post invoices upon return of equipment with a 30 day allowance to settle balance. Otherwise we can debit your credit card accordingly and post out a paid invoice.

Initially you will need to apply for an account or provide credit card details for billing purposes. You can place orders by email or phone. Please have the following details ready…

  • The number of RTs and the type of accessories you require
  • The date you would like to start using RTs and estimated date of return
  • Exact dates you intend to use the RTs
  • Job reference number and/or purchase order number if necessary.
  • Location(s) of intended use

We advise booking in advance to avoid disappointment, especially with larger orders.

Yes. These are available upon request & subject to availability

No. You will need to arrange your own personal or Company insurance.

Yes. All lost or unreturned equipment will incur replacement costs. A pricing list is available upon request.

You can download an application form from our website. This can also be emailed, faxed or posted to you. The application form will inform you of the details we require.

Office hours: Monday to Friday, 8.30am – 5pm
Phone: 09 309 9988
Email: rentals@radiowaves.co.nz
Street Address: 171 Hobson Street, Auckland Central (opposite Police Station)
After hours: 0274 954 954

Give us a call to find out how we can help you. We do our best to meet customer needs for jobs big and small all over the country whether its short term or long term. Examples of some of our current rental customers include film & tv crews, advertising agencies, event management, security solutions as well as community organisations.